Cancellation Policy

MOB Detail – Cancellation Policy

At MOB Detail, we value your time and ours. Our mobile detailing services are by appointment only, and last-minute cancellations impact our schedule and other clients. Please review our cancellation policy below.

1. Appointment Changes & Cancellations

• • We require at least 24 hours’ notice to cancel or reschedule an appointment.
  • Cancellations or rescheduling within less than 24 hours of your appointment may result in a cancellation fee (see below).

2. Cancellation Fees

• • Less than 24 hours’ notice: 50% of the scheduled service total.
  • No-call/no-show: 100% of the scheduled service total.

3. Late Arrivals

• • If you arrive more than 15 minutes late to a mobile service location, we may need to shorten your service or reschedule, and a cancellation fee may apply.

4. Severe Weather

• • If weather conditions make it unsafe or impractical to perform your service, MOB Detail reserves the right to reschedule without penalty.

5. Payment of Fees

• • Cancellation fees will be charged to the card on file or must be paid before rebooking future services.

6. How to Cancel or Reschedule

• • Call or text us at [480 788 2047].
  • Email us at [mobdetailllc@gmail.com].

We appreciate your understanding and cooperation in helping us serve all clients efficiently.